Outlines how we, D2EX PRIVATE LIMITED, treat your personal data when you visit and use our D2EX Platform, which includes https://www.d2ex.in and any affiliated URLs. This Privacy Policy is an electronic contract formed under the Information Technology Act, 2000, and the rules made there under and the amended provisions pertaining to electronic documents/records in various statutes as amended by the Information Technology Act, 2000. This Privacy Policy does not require any physical, electronic or digital signature. By visiting and using our D2EX Platform, you consent to the practices described in this Privacy Notice.
1. Collection of Personally Identifiable Information and other Information
When you use the D2EX Platform, we collect and store the personal data that you provide us with from time to time. This enables us to offer services and features that are tailored to your needs and to make your experience of our Platform safer and easier.
Tracking & Analytics
We may also track certain information about you automatically, based on your usage patterns on the D2EX Platform. We use this information to conduct internal research on our users’ demographics, interests, and behavior so that we can better understand and serve our users. This data is compiled and analyzed on an aggregated basis.
Cookies
We use data collection devices such as “cookies” on certain pages of the Website to analyze our web page activity, assess promotional effectiveness, and ensure trust and safety. “Cookies” are small files stored on your memory device which help us provide our services. They can also assist in providing information based on your interests. Most cookies are “session cookies”, meaning they will be automatically deleted from your hard drive once the session is over. Your browser can decline our cookies if you wish, although in this case you may not be able to use certain features on the Website and you may have to enter your password more often during a session. Additionally, you may find “cookies” or similar devices on certain pages of the Website that are placed by third parties. We do not control the use of cookies by third parties.
Other details
If you choose to make any monetary transactions on the D2EX Platform, we may collect some information such as your billing address, payment details like your UPI handle, and tracking information from cheques or online payments. If you post messages on our message boards, chat rooms, or other message areas, or leave feedback, we will collect the information you provide. We retain this information as necessary to resolve disputes, provide customer support, and troubleshoot problems as permitted by law. If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the Website, we may collect such information into a file specific to you. We also collect personally identifiable information (such as your email address, name, and phone number) from you when you set up an account with us.
2. Use of Demographic / Profile Data / Your Information
We use personal information to provide the services you request. This includes resolving disputes, troubleshooting problems, promoting safety, collecting money, measuring consumer interest in our products and services, informing you of online and offline offers, products, services, and updates, customizing your experience, detecting and protecting us against errors, fraud, and other criminal activity, enforcing our terms and conditions, and any other purposes described to you at the time your personal information was collected. To continually improve our product and service offerings, we analyze demographic and profile data about our user’s activity on our Platform. We use your IP address to help diagnose server problems and to manage our Platform. Your IP address is also used to identify you and to gather general demographic information.
3. Sharing of personal information
We may share personal information with other companies within our corporate group and our affiliates. This may involve sending promotional materials unless you opt out of receiving them. We may also disclose personal information to third parties, such as to provide access to our Services, comply with legal obligations, enforce our User Agreement, facilitate our marketing and advertising activities, or prevent, detect, mitigate, and investigate fraudulent or illegal activities related to our Services. We will not share your personal information with third parties for their marketing and advertising purposes without your explicit consent.
We may disclose personal information if we are legally required to do so, or if we believe in good faith that such action is necessary to comply with legal processes, respond to claims, or protect the rights, property, or safety of us, our users, or the public. We may also share personal information with law enforcement offices, third-party rights owners, or others in the good faith belief that such disclosure is reasonably necessary to enforce our Terms or Privacy Policy, respond to claims that an advertisement, posting or other content violates the rights of a third party, or protect the rights, property or personal safety of our users or the general public.
In the event that we, or our assets, are acquired by or merged with another
4. Location Information
When you use our D2EX website, we may collect and store information about your location. This is done either by converting your IP address into a rough geolocation, or by accessing your mobile device or computer GPS coordinates or course location if you allow location services on your device. We use this information to improve and personalize our Services for you. If you do not want us to collect location information, you can disable that feature on your mobile or computer. Please note that some of our Services may not be available if you do this. because we need to understand your business location.
5. Sharing of personal information
Our Platform links to other websites/Websites that may collect personally identifiable information about you. D2EX is not responsible for the privacy practices or the content of those linked websites/Websites
6. Security Precautions
Our Platform has stringent security measures in place to protect against the loss, misuse, and alteration of the information under our control. Once your information is in our possession we adhere to strict security guidelines, protecting it against unauthorized access.
7. Your Consent
By using the D2EX Platform and/or by providing your information, you consent to the collection and use of the information you disclose on the Platform in accordance with this Privacy Policy, including but not limited to Your consent for sharing your information as per this privacy policy. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.
8. Grievance Officer
In accordance with Information Technology Act 2000 and the rules made there under:
If you have any queries relating to the processing or usage of information provided by you in connection with this Policy, please email us at contact@d2ex.in or write to our Grievance Officer at the following address:
D2EX Grievance Officer
D2EX PRIVATE LIMITED
Pamohi VIP Road Garchuk City,
Guwahati, Kamrup AS 781035 IN
Contact Us +91 7019673380